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Can branches be closed or deleted? What happens to the data?

Branches cannot be deleted directly within the system. However, you can deactivate all users assigned to a branch to effectively discontinue its use.

What happens to the data?

  • All branch-related data remains accessible to company administrators.
  • Deactivated user accounts can be reactivated at any time.
  • Historical records tied to the branch are preserved for reporting and audit purposes.

Need to permanently remove a branch?

If a branch must be fully deleted — including irreversible removal of all associated data, please contact the Tradogram support team for assistance. Deleting a branch from the system will delete:

  • All transactions in that branch
  • All users currently logged into that branch
  • All suppliers created in that branch

This information will not be accessible once it is deleted.

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