FEATURE FAQS

How can administrators update user profiles?

Company admins can change the setting under "Manage Company" in the dropdown menu to change control to an administrator for user passwords.

  1. Once the option that is highlighted in the above screenshot is changed, you will need to scroll down and click on "Save Company".
  2. Administrators will now see a lockbox next to each user's profile under the users tab. By clicking on the lockbox, administrators will be able to change passwords for the users.

     3. Users will not be able to change their passwords under this setting. If they attempt to do a password reset, they will receive the following notification.

Tags:

No items found.

FEATURE FAQS

STILL LOOKING FOR AN ANSWER?

We are here to help. Contact us by email or chat with an online technician today.