FEATURE FAQS

How can a list of items be imported?

  1. Click on the “Items” tab in the left toolbar
  2. Click on the “Import From Excel” button from the left column (under the “Actions” panel)
  3. Click on “Download Template” at the bottom left
  4. Populate the downloaded template with information, ensuring that all of the required fields marked with an asterisk (*) are populated with data – failure to do so will result in an error during the upload
  5. Make sure that the template being uploaded is saved in a Windows CSV comma delimited format (CSV UTF-8). This is especially important for Apple/Mac users, as uploading an incompatible file type will result in an error (if a problem persists or a comma delimited format is not available on the device being used, please contact Tradogram support to have the file converted to an appropriate format)
  6. Navigate to the “Import from Excel Page” from step 2
  7. Select “Choose File” and select the populated template to be uploaded
  8. Click “Import” at the bottom right to upload the file
  9. Scroll to the bottom of the page and select “Apply Import” to update the item database

FEATURE FAQS

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