FEATURE FAQS

Why isn’t the “unit price” field populated for a database item?

Suppliers cannot be deleted, because a supplier may be linked to active and archived documents and transactions in the database. However, a supplier can be deactivated if they’re no longer used. To deactivate a supplier:

  1. Select the “Suppliers” tab in the left toolbar
  2. Locate the supplier profile and click on it to expand the options for that profile
  3. Select the “Edit” option from the top right
  4. In the left column, set the “Status” dropdown field to “Inactive”
  5. Click on the “Save Supplier” button at the bottom right to confirm and save the supplier’s status

This will save all of the supplier’s information on the system, but prevent that supplier from appearing when using other modules on Tradogram.

FEATURE FAQS

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