How can I update the number of users being paid for? How to add/remove users?
- Click on the dropdown menu at the top right of the screen and select “Manage Company”
- Select “Account & Billing” from the panel on the left
- Select the “Add/Remove Users” tab from the top of the “Manage Account” panel
- Select whether to increase or decrease the number of users, and enter a value to adjust by
- Click on the “Submit” button to update and save the payment settings
As a note, deactivating a user is not enough to reduce a monthly subscription fee. The total number of users must be reduced by using the “Add/Remove Users” method listed above.
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