FEATURE FAQS

How can I update the number of users being paid for? How to add/remove users?

  1. Click on the dropdown menu at the top right of the screen and select “Manage Company”
  2. Select “Account & Billing” from the panel on the left
  3. Select the “Add/Remove Users” tab from the top of the “Manage Account” panel
  4. Select whether to increase or decrease the number of users, and enter a value to adjust by
  5. Click on the “Submit” button to update and save the payment settings

As a note, deactivating a user is not enough to reduce a monthly subscription fee. The total number of users must be reduced by using the “Add/Remove Users” method listed above.

FEATURE FAQS

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