No, a new user should not create a Tradogram account on their own. Instead, they must be invited to join your existing company account by an admin.

Why Not Create an Account First?

If a new user creates an account themselves, they will be prompted to set up a new, free company account that is completely separate from your organization's account. This can cause confusion and will not give them access to your company's data.

To properly onboard a new user, a company admin must add them to the account. When a user is invited through the system, their email address becomes their login for your company's Tradogram account.

For a step-by-step guide on how to add a new user, please refer to our video: Adding Users

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