How can the company logo be uploaded or updated?

Your company logo appears on all outgoing documents, including Purchase Orders, Requisitions, and RFQs. Depending on your organization's structure, you can set one global logo for the entire company or unique logos for individual branches.

Uploading the Global Company Logo

To set the primary logo for your Tradogram account:

  1. Navigate to Manage Company > Company Profile from the right-hand corner.
  2. At the top of the Company Profile page, locate the Upload Logo option.
  3. Click Upload Logo (or the "Edit" icon if a logo already exists).
  4. Select your file and click Save.

Troubleshooting Logo Visibility

If you have uploaded a logo but it is not appearing on your transactions (PO/Invoices), it is likely due to your Branch Settings.

Check your Branch Profile:

  1. Go to Manage Branch > Branch Profile.
  2. Check if the setting "Use branch name and logo instead of company name and logo in transactions" is enabled.
  3. If Enabled: You must upload a logo specifically for that branch in the Branch Profile page.
  4. If Disabled: The system will default to the global logo you uploaded in Step 1.

Best Practices for Logos

  • File Format: We recommend using .PNG or .JPG files.
  • Transparency: Use a .PNG with a transparent background for the cleanest look on PDF exports.
  • Dimensions: Aim for a landscape (horizontal) orientation to ensure the logo fits perfectly in the header of your documents.

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