FEATURE FAQS

What information and response options exist for suppliers when they receive a purchase order?

Suppliers can review the following information when a purchase order is sent to them:

  • Currency that the purchase order will be processed with
  • Delivery addresses and dates for each line item
  • Item quantities and prices
  • Item descriptions, specification files, and custom fieldset information
  • Terms and conditions for the purchase order
  • Attached external files
  • Purchase order name, purchase order identification number, and address information for the buyer and supplier
  • A PDF version of the purchase order document

If the “Require Supplier Confirmation” option is selected by the purchasing party when the purchase order is sent to the supplier, the supplier will be given the option to click either “Accept Purchase Order” or “Decline Purchase Order” on the received document. Note that if the “Require Supplier Confirmation” option is selected, it is mandatory for the supplier to select one of these two options in order for the purchase order to be processed further by the purchasing party. If the supplier doesn’t select either option, the “Resend to Supplier” option can be used by the purchasing party to resend the document for verification.

If the “Request Delivery Note” option is selected by the purchasing party when the purchase order is sent to the supplier, the supplier will be given a “Submit Delivery Note” option on the received document. When this option is selected, the supplier will be prompted to provide the following information:

  • Delivered via (Indicating which delivery service provider is being used) (Mandatory)
  • Bill number
  • Invoice number
  • Delivery address (Mandatory)
  • Delivered on date (Date upon which the goods or services were shipped/initiated) (Mandatory)
  • Expected on date (Date upon which the goods or services are expected to arrive/conclude)
  • Quantities of goods or instances of services rendered (Indicated per line item) (Mandatory – value may include 0 if applicable, for example during multiple deliveries)
  • Additional notes to be included about the delivery
  • External file attachments to be included with the delivery note

FEATURE FAQS

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