While requesting a digital delivery note from a supplier streamlines the intake process, it is not the only way to record goods received in Tradogram. If a supplier provides a physical packing slip or refuses to use the Tradogram portal, your team can manually enter the data to ensure your inventory and PO statuses remain accurate.

Understanding the Delivery Note Request

Think of the digital request as an enabling tool for the supplier rather than a mandatory roadblock. Sending the request gives the supplier a secure link to submit details, but it does not prevent internal users from manually recording the delivery themselves.

How to Manually Add a Delivery

If you receive a physical document or a shipment without a digital note, use one of these two methods to "book in" the goods:

Method 1: From the Purchase Order (Direct)

1. Open the specific Purchase Order record.
2. Click on the "Add New Delivery" button under More Actions.

Method 2: From the Deliveries Listing Page

1. Go to the "Deliveries" tab in the left-hand sidebar menu.
2. Locate the relevant order and click "Add Delivery" under the actions column on the right side.

For more details on creating a delivery, review our tutorial on creating delivery records.

When Manual Entry is Restricted

There are three specific scenarios where you will be unable to add a delivery manually:

• Permissions: Your user role does not have the required permissions to manage deliveries.
• Fully Received: The PO has already been marked as "Fully Received".
• Pending Supplier: The purchase order status is currently "Pending Supplier," meaning it has not yet been accepted or finalized.

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