In Tradogram, the delivery status of a Purchase Order (PO) is tracked based on the active delivery records associated with it. If a PO is marked as not delivered, it typically means the "Receive" process has not been completed or finalized.

Understanding Delivery Status & Closing a PO

The system uses specific logic to handle deliveries when a Purchase Order is moved to a "Closed" status. Here is what you need to know:

1. The "Closed" Status Lockdown

When you attempt to close a Purchase Order, Tradogram will provide a warning prompt. Closing a PO is a final action regarding new data entry. Once closed:

• You cannot add new delivery records.
• You cannot add new invoices.

If a PO was closed before a delivery was recorded, it will remain permanently listed as "not delivered" unless the PO is reopened.

2. Existing Deliveries

If a delivery record was added to the PO before it was closed, that record remains accessible. You will still be able to view and edit that specific delivery information even after the PO has been moved to a closed state.

Best Practices for Accurate Tracking

To ensure your reporting accurately reflects your inventory and fulfillment:

• Verify Deliveries First: Always ensure that all items have been "Received" in the system before officially closing the PO.
• Check for Partial Deliveries: If a PO is listed as partially delivered, check to see if there are outstanding items before closing the document to prevent losing the ability to record the remaining goods.
• Use the "Receive" Tool: Use the dedicated receiving module to log quantities, upload packing slips, and note any discrepancies as soon as the goods arrive.

Success Tip: If you realize a delivery was missed after a PO was closed, check your user permissions. Administrators may have the ability to "Reopen" the PO, allowing you to add the missing delivery information and then re-close the document.

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