Why didn’t the stock of the item that was ordered increase in number when a delivery of that item was booked in?

In Tradogram, simply marking an item as "Delivered" or "Received" tracks the fulfillment of a Purchase Order, but it does not automatically move those items into your digital warehouse or stockroom. To increase your inventory levels, you must explicitly designate which items are being placed into stock.

How to Correctly Add Items to Stock

To ensure your inventory levels are updated during the receiving process, follow these steps:

1. Open the Delivery Screen

From a Purchase Order: Open the specific PO and click the "Add New Delivery" action button.

2. Complete the Inventory Distribution

Once you are on the delivery screen, filling out the quantities is a two-step process:

  • Quantity Received: Enter the total amount of the item that physically arrived.
  • Inventory Distribution: This is the crucial step for stock tracking. Scroll to the distribution section of the delivery note:
    • Select the appropriate Distribution Location (e.g., Main Warehouse).
    • Enter the specific quantity you wish to add to stock.

Note: If you receive 10 items but only 5 are meant for the shelf (while the other 5 go directly to a desk or job site), you would only enter "5" in the quantity to add to stock.

Summary

If your stock levels didn't change, it is likely because the Inventory Distribution section was left blank. To fix this, you can edit the delivery note or create a new delivery record to properly allocate those items to a storage location.

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