In Tradogram, the ability to delete or modify an invoice depends on its status and how it was submitted. This ensures data integrity and maintains a consistent audit trail between your records and your vendors'.

Invoices Received from Connected Suppliers

If your vendor has a Connected Supplier Account, they can send invoices directly to your Tradogram portal. Because these documents are linked between two accounts, the process follows a specific workflow:

1. Accept or Decline

When a connected supplier sends an invoice, it arrives in a "Pending" state. Before it affects your ledger, you have the option to:

• Accept: The invoice is officially recorded in your system for processing.
• Decline: The invoice is sent back to the supplier. This is the best way to handle errors without creating a permanent record in your active invoices.

2. Voiding an Accepted Invoice

Once you have Accepted an invoice from a connected supplier, it can no longer be "Deleted." However, you still have the option to Void it.

• Why Void instead of Delete? Voiding cancels the financial impact of the invoice while keeping a "cancelled" version of the document in the system. This ensures that both you and the supplier have a matching history of what happened to that specific invoice number.

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