What is the PO Mismatch tag on an invoice?

The PO Mismatch tag is a visual safety feature designed to help your accounts payable team quickly identify discrepancies between a supplier's invoice and the original Purchase Order. By flagging these differences, Tradogram helps prevent overpayment and ensures that billing aligns with your agreed-upon terms.

Visual Indicators

When you view your invoice listing or an individual document, you will see one of two icons:

  • PO Match (Green): Indicates that all key data points on the invoice align perfectly with the associated Purchase Order.
  • PO Mismatch (Red): Indicates that the system has detected a discrepancy that requires review before the invoice is finalized or pushed to your accounting system.

Top: Clicking the Match/Mismatch icon will highlight the specific mismatch for review. 

What Triggers a Mismatch?

The system automatically audits the invoice against the PO in two main areas:

1. Header-Level Discrepancies

These are high-level conflicts that often affect the entire document:

  • Currency Codes: If the PO is in USD but the invoice is submitted in CAD.
  • Supplier IDs: If the invoice is billed from a different supplier entity than the one listed on the PO.
  • Due Dates: If the payment terms or due dates on the invoice differ from the PO terms.

2. Item-Level Discrepancies

These are specific conflicts found within the line items of the order:

  • Quantities: If the supplier bills for more units than were ordered or received.
  • Unit Prices: If the price per item on the invoice is higher than the price agreed upon in the PO.
  • Unit Types: If there is a mismatch in the Unit of Measure (e.g., ordering in "Boxes" but being billed in "Each").
  • Tax Details: If the applied taxes or tax rates differ from the original order.
  • Delivery Dates: Discrepancies in when the items were expected versus when they were documented as arriving.

Why This Matters

The Mismatch tag acts as a "hard stop" for quality control. It ensures that any variance—whether it’s a simple data entry error or an unapproved price increase—is caught and resolved before the invoice is paid.

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